Refund policy
Returns & Refunds
Return Window
We accept return requests within 7 days of delivery. The item must be unused, unworn, and in its original packaging with tags attached.
How to Request a Return
1. Contact us within 7 days at noorlina.pk@gmail.com with your order number and reason.
2. Our team will review and confirm within 24-48 hours.
3. Once approved, we will share the return address and instructions.
Return Shipping
The customer is responsible for return shipping costs. Please use a reliable courier and share the tracking number with us.
Refund Process
Once we receive and inspect the returned item, your refund will be processed within 5-7 business days to your original payment method.
Important Notes
- Items that are used, damaged by the customer, or missing original packaging are not eligible for return.
- For defective or wrong items sent by us, return shipping will be covered by us.
- Cash on Delivery (COD) refunds will be processed via bank transfer or
- JazzCash/EasyPaisa.